Perhaps, as customers, or as service providers, we don’t understand services as much as we think we do. Services are such integral parts of the...
'Heir is a tour de force of fantasy that will leave readers breathless and boneless and aching for more' Stephanie Garber, #1 New York Times...
There are many thorough books about design approaches - methodologies and instruments. Central goal is to design a good solution, in various forms such as...
Some of the most life-changing connections are made at events. But if you can't design events, how can you change your world? The answer? This...
Conceptual thinking is a way of thinking with which you add a vision to a product, service or organisation. In order to attract and bind...
Copyright’s profound impact on the online world as we know it &,nbsp, This book is a captivating exploration of the profound impact of American copyright...
This is the biography of one of the titans of financial history over the last fifty years. Born in 1926, Alan Greenspan was raised in...
To step into potter Frances Palmer's world is to be surrounded by the trappings of a life that has been intentionally--and painstakingly--built to maximize creativity....
PRODUCTS THAT FLOW is an unusual book about common things that surround us every day. Fast-moving consumer goods, such as food, packaging, disposables, fashion, cheap...
Thomas Piketty s Capital in the Twenty-First Century is the most widely discussed work of economics in recent history, selling millions of copies in dozens...
Innovative&,nbsp,strategies for success from former Nike CMO Greg Hoffman, who had a&,nbsp,major&,nbsp,hand in crafting Nike’s singular brand and was instrumental in its most high-profile breakthrough...
A WALL STREET JOURNAL BESTSELLER If keeping employees is a challenge for you, Never Lose an Employee Again offers a proven framework for increasing...
Banks have taken a backseat since the global financial crisis over a decade ago. Today, our new financial masters are asset managers, like Blackstone and...
Become a process improvement star with Lean Six Sigma! Thinking Lean? Not in terms of weight loss, but operational efficiency? Then you can get into...
Knowing your users stimulates your imagination and helps you create more exciting and effective design solutions. But there is a problem: the normal conception of...
The art and science of talent search: how to spot, assess, woo, and retain highly talented people.How do you find talent with a creative spark?...
An accessible, contemporary introduction to the methods for determining cause and effect in the social sciences Causal inference encompasses the tools that allow social scientists...
A revelatory account of the past, present, and future of economic growth - and how we should rethink itOver the past two centuries, economic growth...
The world-renowned economist offers a ground-breaking new vision for inclusive prosperityLeft behind places can be found in prosperous countries—from South Yorkshire, integral to the industrial...
The latest edition of the bestselling guide to running a successful gallery, told from the expert perspective of art-world insiders What makes an art gallery...
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